Webinar, dinner, executive event, conference booth, campaign launch. Rudy reads the event and dynamically builds the audience. If your customer champion is speaking, it's the 50 people she knows really well who'd want to hear her. If it's a dinner, it's a curated mix across customers, investors, partners, and your team's networks. The room fills with the right people.
Marketing runs a webinar, a customer dinner, a speaking session, a conference booth. Buys a list. Markets to it. 12% click. 4% show up. Most aren't ICP. The few who are aren't the buyers, just their analyst.
Rudy dynamically builds the room based on the event. Customer champions, their network, investor portfolio CMOs, former colleagues of your current employees. Each invitee gets contextual messaging from the right sender. 60% show up. 80% are right-title.
Marketing events come in shapes. A dinner. A webinar. A booth. A speaking session. Each shape pulls a different set of networks. Rudy is smart enough to know which networks to activate for which event. The customer co-host is one example. The investor portfolio is another. So is the former-colleague graph. So is the partner CSM list.
Rudy reads the event type, the city, and the seat count. Then dynamically pulls from your 4-pillar graph:
For a webinar, Rudy might activate a different mix. For a booth at SaaStr, different again. Why customer networks are a growth channel, not a thank-you note.
Marketing has more latitude than sales because the ask is "join us" not "buy from us." But latitude is not unlimited.
Rudy applies these before surfacing anything. The marketer sees a clean audience list, already filtered.
Marketing's asks are "join us," not "buy from us." Rules calibrate.
| Pillar | When marketing can ask | When they can't |
|---|---|---|
| Team networks | Always. | Never skipped. |
| Customer co-host | Healthy customer relationship. NPS 7+ or no open critical tickets. | Customer is unhappy or in renewal risk. Asking is taking, not partnering. |
| Partners | Co-marketing routed via Partner Manager. | Direct outreach to partner marketing without routing. |
| Board / Investors | VIP events only. Curated +1 invite. | Volume marketing. Board name is not for newsletter subscription drives. |
Three shifts you'll see in the next 90 days of campaigns.
THREE KPIS TO PUT ON THE MARKETING SCORECARD
The best marketing dollar I've ever spent was a dinner where a customer brought five people they actually knew. Two of them are now customers. The other three sent referrals. Nothing scales like 12 right-title people in a room. This is the playbook for getting them there.